Jah_Happy
Well-Known Member
Ugh thats the exact bullshit im trying to avoid. HOPEFULLY everything else is all good. I just cant trust some of those guys. Sorry you had to deal with that.I was stupid enough to do this today. I had an appt for 1:00 and I arrived a couple of minutes early. The service writer said the only tech qualified to do this was at lunch and would be back in half an hour. 45 minutes later, they told me they had moved the car into a bay. 45 minutes later, they told me it was going to take longer than the original estimate of one hour because it was a lot more involved than they had realized because they had to remove the bumper. A few minutes before 5:00 they said they were done. I told the service manager this was unacceptable. Why schedule an appt when the only qualified tech is at lunch? How can you not know what you're supposed to do before you start? He explained the tech had never done this recall procedure before and needed an extra pair of hands to hold the bumper and no one was available for a while.
Things look OK but I'll check more closely in the am.
Hell will freeze over before I set foot in that dealership again.